Balmoral

Pourboires

We know from the wonderful feedback we receive that our crew are at the heart of the Fred. Olsen cruising experience. Typically, gratuities are charged at £5.00 per person, per day for guests aged 12 and over. This amount is split equally between your stewardess and restaurant waiter, and will be automatically added to your on board account. While very much appreciated, these gratuities are voluntary, and therefore can be adjusted or removed completely at Guest Services on board the ship if you wish; and you are welcome to tip personally if you prefer. For those guests sailing before our 2026 cruises, we are confident that you’ll wish to reward staff on board for the attention you receive, and while tipping is entirely at your discretion, we pride ourselves on the service offered to our guests. For your convenience, you can also pre-pay gratuities before your cruise. We'll check with you at the time of booking if you’d like to pay prior to your cruise. Pre-payment for cruises departing before 2026 can be made any time up to 5 days before departure by simply calling our Guest Services team on 0800 0355 145 or e-mail guest.services@fredolsen.co.uk For those guests booked on a Freedom Fare, gratuities on all 2026 cruises will be included in your cruise price, ensuring our team and the service they provide you are a priority. Our Guest Services team are available from 9am to 5pm, Monday to Saturday.